Welcome to Flower Delivery Holland Park’s e-commerce platform. These Terms & Conditions govern your use of our website and services for ordering flowers online for delivery in Holland Park and the surrounding areas. By placing an order with us, you agree to be bound by these Terms & Conditions, which establish your rights and our responsibilities regarding the sale and delivery of flowers through our website. Please read these Terms & Conditions carefully before placing any orders.
"We", "Us", "Our" refers to Flower Delivery Holland Park.
"You", "Your", "Customer" refers to the user placing an order through our website.
"Products" refers to all flower arrangements and associated items offered for sale on our website.
"Website" refers to our online ordering platform, accessible by customers in Holland Park and surrounding areas.
These Terms & Conditions apply to all orders for flower deliveries placed through our website by customers located in Holland Park and surrounding areas. They also govern all related communications, payments, and transactions, whether for personal or business orders.
To place an online order for flower delivery in Holland Park or nearby areas, please follow these steps:
Online orders placed through our website are processed according to the delivery date and address provided. It is essential that you provide correct details to facilitate successful delivery in Holland Park or surrounding areas.
All purchases for online flower delivery in Holland Park are subject to availability. While we strive to ensure that the products displayed on our website are up-to-date, seasonal variations and unforeseen supply issues may occasionally require us to substitute certain flowers or packaging materials. In such cases, we reserve the right to make substitutions of equal or greater value, maintaining a similar appearance and quality. If a substantial change is necessary, we will make reasonable efforts to inform you prior to dispatch.
We offer flower delivery services in Holland Park and selected surrounding areas. Delivery times are displayed or confirmed at the time of ordering. While we aim to deliver within the agreed window, adverse circumstances (such as extreme weather or traffic congestion) may affect timely delivery.
It is your responsibility to ensure that someone is available at the recipient address to receive the flowers. If unable to deliver directly, we may leave the item with a neighbour, at a safe location, or attempt redelivery at our discretion. We are not responsible for failed deliveries resulting from incomplete or inaccurate information provided by the customer.
Payments for online flower delivery orders in Holland Park must be made using the payment methods supported on our website. These typically include major credit and debit cards, and other secure online payment solutions. All payments must be authorised and settled in full at the time of order, inclusive of applicable taxes and delivery fees where stated.
We take reasonable measures to ensure secure transactions, but we are not responsible for any third-party payment provider’s errors or failures.
Cancellations or changes to your order may be made, provided we are notified in time. To cancel or amend your online flower delivery order for Holland Park:
Where a refund is due, it will be processed to the same payment method used during order placement. Refund timelines depend on your bank or payment provider’s policies.
Due to the perishable nature of flowers, we do not accept returns. In the unlikely event your online flower delivery in Holland Park arrives damaged or fails to meet the description provided on our website, please notify us within 24 hours of receipt. Provide photographic evidence where possible to support your claim.
If our investigation confirms that your order was incorrect, significantly delayed, or damaged (not due to incorrect handling post-delivery), we may offer an appropriate remedy such as a replacement, partial refund, or full refund, at our discretion. Remedies are only available for orders delivered within Holland Park and immediate surrounding areas covered by our delivery policy.
All advertised prices for flower arrangements and related products are listed in pounds sterling (GBP) and include VAT where applicable. Delivery charges are displayed at checkout and vary depending on delivery location in or around Holland Park. We reserve the right to update prices or promotions at any time; such changes do not affect orders already confirmed. In the event of an obvious pricing error, we reserve the right to cancel the affected order and provide a full refund.
You agree to use the Flower Delivery Holland Park website only for lawful purposes and in accordance with these Terms & Conditions. When placing your order, you confirm that the information you provide is accurate and that you are authorised to use the chosen payment method. You also agree not to use our services for any commercial resale, fraudulent activity, or in a manner that may cause disruption to our business or reputation.
Subject to applicable law, our liability to you in relation to any order for online flower delivery in Holland Park under these Terms & Conditions is strictly limited to the total value of that order. While we endeavour to deliver high-quality products and reliable service, we do not accept liability for:
Nothing in these Terms & Conditions excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any matter for which it would be unlawful for us to exclude or limit liability.
All content on the Flower Delivery Holland Park website, including logos, text, images, and designs, is our intellectual property or licensed to us. No content may be used, reproduced, or distributed without our prior written consent.
We protect your personal information in accordance with our privacy policy and UK data protection laws. Personal details provided for flower delivery orders in Holland Park will only be used to process and fulfill your order or to communicate with you regarding our services. We do not sell or share your information with outside parties unrelated to the fulfillment of your order, except as required by law.
We reserve the right to update or amend these Terms & Conditions at any time. Changes will be posted on our website, and it is your responsibility to check for updates prior to placing each order. Continued use of our online flower delivery service in Holland Park after such postings indicates your acceptance of the new Terms & Conditions.
These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms & Conditions, the use of our website, or orders for flower delivery in Holland Park will be subject to the exclusive jurisdiction of the courts of England and Wales, unless other arrangements are required by mandatory local law.
If any provision of these Terms & Conditions is found to be unlawful, void or unenforceable, the remaining provisions will remain in full force and effect.
These Terms & Conditions constitute the entire agreement between Flower Delivery Holland Park and you in relation to your use of our website and services, superseding any previous agreements or understandings.
If you have questions or require clarification regarding these Terms & Conditions for Flower Delivery Holland Park, please use the contact options provided on our website. We are happy to assist customers across Holland Park and surrounding areas with any queries regarding our flower delivery services.
Note: These Terms & Conditions apply specifically to customers ordering flower delivery in Holland Park and across its surrounding areas.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Holland Park, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Holland Park.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
