At Flower Delivery Holland Park, we are proud to be your trusted local florist, dedicated to providing the freshest blooms to households and businesses in the area. We guarantee that every bouquet or arrangement dispatched by our team is crafted with care and delivered in peak condition. Our fresh flowers guarantee is the heart of our service in Holland Park, ensuring a delightful floral experience every time.
If your flowers arrive damaged or do not meet our high standards of freshness, please accept our sincere apologies. We ask that you notify us as soon as possible from the time of delivery. To help us resolve your concern quickly, we may request a photograph of the flowers and packaging. Once we receive your claim and verify the issue, we will offer the best possible solution to restore your satisfaction.
Our flowers are sourced daily and arranged by skilled florists with meticulous attention to quality and detail. We guarantee that our flowers will remain fresh for a minimum of five days from delivery, provided they are cared for according to our guidelines supplied with every order. Should you experience any issues with longevity or freshness within this window, our team is committed to addressing your concerns promptly and professionally.
Your satisfaction is our priority. In the rare event that you are dissatisfied with your flower delivery, we provide clear refund and replacement options:
Requests for refunds or replacements must be submitted within 48 hours of delivery. This allows us to investigate and act swiftly, ensuring your expectations are met.
We strive to maintain the highest standards and value all feedback. If you have a complaint about any aspect of your flower delivery experience, please contact us directly with the details of your order and the issue encountered. Our dedicated customer care team will review your feedback, investigate your concerns, and respond with courtesy and resolution within two business days.
Flower Delivery Holland Park is honoured to serve our local community with integrity and care. Whether you are ordering blooms for your home, business, or as a special gift, you can trust us to stand behind our fresh flowers guarantee and customer promise. We deeply appreciate the loyalty of our neighbours and are always here to help with any returns, refunds, or complaints. Thank you for choosing us as your Holland Park florist.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
